Privacy Policy

1. Introduction

Welcome to RedBerries.

At RedBerries, we value your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, https://www.redberriesglo.com/, contact us, or interact with our digital services.

By using our website, you acknowledge the information practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide or that is automatically generated when you interact with our website.

2.1 Personal Information

When you submit an enquiry, complete a contact form, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Company or organisation name
• Details about your project or service requirements
• Information included in your messages or enquiries
• Other information you voluntarily provide

2.2 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Referring websites or traffic sources
• General location information derived from technical data
• Website interaction and navigation information

This information helps us understand website usage, maintain security, and improve website performance.

3. How We Use Your Information

We may use the information collected through our website for the following purposes:

• Responding to enquiries and communication requests.
• Providing information about our services.
• Understanding project requirements and preparing proposals.
• Managing business relationships and client communications.
• Improving website functionality, content, and user experience.
• Monitoring website traffic and performance.
• Maintaining website security and preventing misuse.
• Measuring the effectiveness of our digital marketing activities.
• Sending relevant service updates or marketing communications where permitted.
• Fulfilling applicable legal and operational obligations.

We use personal information only for legitimate business purposes and other purposes for which an appropriate legal basis exists.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyse visitor behaviour, remember preferences, and evaluate marketing performance.

Some cookies are essential for the website to operate, while others support analytics, functionality, and advertising activities.

Where required, optional cookies and tracking technologies are used only after obtaining appropriate consent.

For additional information, please refer to our Cookie Policy.

5. How We Share Information

We do not sell personal information to third parties.

However, we may share relevant information with trusted service providers when necessary to operate our website, deliver services, or support business activities.

These may include:

• Website hosting and infrastructure providers.
• Website analytics and performance monitoring services.
• Customer relationship management and communication platforms.
• Email and business communication service providers.
• Advertising and marketing technology platforms.
• Technical support and website maintenance providers.
• Professional advisers or relevant authorities where disclosure is required.

We seek to ensure that service providers handle information responsibly and use it only for authorised purposes.

6. Data Storage and Security

We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

These safeguards may include secure website connections, access restrictions, system monitoring, and appropriate administrative controls.

While we take reasonable precautions to protect information, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

Retention periods may depend on the nature of the information, the purpose for which it was collected, business requirements, and applicable obligations.

When information is no longer required, we take reasonable steps to securely delete, anonymise, or otherwise dispose of it.

8. Marketing Communications

We may occasionally contact individuals who have expressed interest in our services or have an existing business relationship with us.

Marketing communications may include service information, company updates, industry insights, and relevant promotional content.

Where required, we obtain consent before sending marketing communications.

You may opt out of marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us directly.

9. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, or third-party services.

These external platforms operate independently and may have their own privacy policies and information handling practices.

RedBerries is not responsible for the privacy practices, content, or security of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

10. Your Privacy Rights and Choices

Depending on the circumstances and applicable requirements, you may have the right to:

• Request access to personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of personal information, where applicable.
• Withdraw consent for certain information processing activities.
• Object to or request restrictions on certain uses of personal information.
• Opt out of marketing communications.
• Request information about how your personal information is handled.

We will review and respond to privacy-related requests in accordance with applicable requirements.

Certain requests may be subject to verification, reasonable limitations, or information retention obligations.

11. Children's Privacy

Our website and services are intended primarily for businesses and professional audiences.

We do not knowingly collect personal information from children through our website.

If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to address the situation.

12. International Data Processing

Our website and business operations may involve technology providers, hosting services, or business partners operating in different locations.

As a result, information may be processed or stored outside the location from which it was originally collected.

Where applicable, we take reasonable measures to ensure that personal information receives appropriate protection when handled by external service providers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business operations, or information handling practices.

Any revisions will be published on this page, along with an updated revision date.

We encourage visitors to review this Privacy Policy occasionally to remain informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or wish to submit a privacy-related request, please contact RedBerries through our website.

Website:https://www.redberriesglo.com/